Returns + Exchanges

 

Returns

We do not accept returns and all sales are final.

However in the case that a defective item is shipped to you we will accept returns.

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Exchanges

We do however accept exchanges. We are not responsible for any cost associated with exchanging the item. You are responsible for all related shipping cost. You have 10 days upon receiving your item to email us: info@jennevam.com to notify us that you want an exchange. Once we are notified we will provide you with a return address so that you can mail us back the item(s). We must receive a tracking number within 3 business days of the exchange notification.

We do reserve the right to refuse to accept an exchange should that item be worn. Items must be unworn and returned in the same condition it was sent to you (i.e. - no makeup staining, deodorant markings, or any stains of any sort.)

Please note we do NOT except exchanges on sale items, or items purchased during a promotion.